With Piaggio assistance and support even after the sale

The handshake between customer and seller after the purchase will never be the last again. Support and assistance will continue in the following months and years. It is Piaggio's new challenge presented on the occasion of the latest edition of EICMA, the international motorcycle show in Milan. The Pontedera company decides to set out along the path of reliability with Prime Service. The concept is simple: guarantee the same quality also in after-sales services.

It doesn't matter whether it's one Wasp or one Moto Guzzi, of a Gilera or one Aprilia, the imperative is to guarantee a high and certified level of the service offered. Which? Delivery in service within the agreed times, repairs according to a transparent pricing policy and in compliance - we are keen to underline - with environmental regulations.

In practical terms, owners of scooters or motorcycles will have to refer to the recognized assistance centers that display the “Piaggio Prime” Service logo (a blue or red writing on a white background). Active in Italy from the first day of January next year, the network is destined to progressively land in the rest of European countries as well. According to the Tuscan group, advanced diagnostic systems will be used by specialized technical personnel. And, a not insignificant detail, the only accessories and spare parts and accessories used will be the original ones.

Centers and dealerships will then be equipped with new diagnostic software for electronic systems, PADS (Piaggio Advanced Diagnostic System). How it works is simple: simply indicate the brand and model to find out all the resources available for that vehicle. Among the many possible operations, Piaggio informs, theresetting of the service lights, programming the ignition keys and checking and clearing errors.

The tool, always updatable and connectable to computer via Bluetooth, allows you to communicate with any assistance center, including the Pontedera headquarters, for remote diagnostics